Serenity Finance and Investments, LLC

"Providing Business Solutions"

Contact Shonda Prescott
704-584-9458
 
 
Sign Up for Our Newsletter and Receive the FREE report - "10 Money Leaks in Your Accounting System"
 
Sign Up For Our FREE Newsletter
* indicates required
 
 

     
 
 

Inside the Entrepreneur's Brain With the Start-up Doctor


What do hyper-creatives, emergency room nurses, and CEOs have in common? Dr. Aaron Blackledge has identified a particular neuro-chemical pattern. Do you have "entrepreneur brain?"

Aaron Blackledge doesn't like to stand still. He possesses kind of mindset that is often too fidgety to stand tedious processes, such as attending lectures or writing papers to attain advanced degrees. So when he wanted to become a doctor, instead of settling into higher education, Blackledge doubled down and completed his pre-med in nine months. He decided to open Care Practice in the Mission District of San Francisco in 2008 with the goal of shaking up traditional doctor's offices: Instead of relying on insurance referrals, he swarmed social media with information about the clinic, treating its opening like a buzzy new restaurant launch. The formula was a hit with the area's start-up crowd. Thee and half years later, he's seen more than 8,500 patients. And treating these largely tech-savvy and entrepreneurial-minded clinets has revealed a common thread about how the entrepreneurial mind works—and how to treat it. He spoke with Tim Donnelly in advance of delivering a talk Saturday at Summit Series, entitled: "The Entrepreneur's Mind: Understanding Our Most Powerful Resource."

How did you go from medical student to entrepreneur?
I was a young doctor that had worked in the system. I had come from art school, I was a hypercreative, I had gone to medical school because I had thought "if I have an M.D. I can pretty much go around and do whatever the hell I want." I was so frustrated with health care, I couldn't find out why health care was so non-intuitive. It made absolutely no sense how it was structured. All these different places I've worked from ERs to urgent cares to to hotel doctor to house call, and I was like, "OK screw it, I'm going to build a clinic that makes sense to me and I don't care what it takes." I really wanted to prove a point that a young doctor with no name-recognition, no funding, no backing, could do what people thought would be impossible.

What did you want to change about the system?
Go on Google, and search for a doctor's office. There's no doctor that's hired a graphic designer who is outside of their immediately family. Let's brand, and create something hip. Let's not take insurance but let's not charge a huge price point. Let's launch through social media platforms." We opened in 2008 right during economic Armageddon. Everyone was writing my obituary. We cash-flowed in about eight days and we had a full practice in three months. And people just couldn't believe it, how busy I was. But I had created this thing that become huge overnight.

Who was your typical client?
I had created the clinic for myself—for what made sense to me. At first I thought it was just really popular and it spoke to lots of consumers. But what it really did is it appealed to people like myself, hyper-creative people, people who can't stand to wait in lines, people who can't stand anything that's not intuitive, they use the internet for everything. They'll take their insurance card, they'll try to find a place, and they'll see me on Yelp and say, "Oh screw it I'm just going to go to this guy." We became really popular with entrepreneurs, programmers. We probably have 2,000 people that write code and probably at least 400 CEOs of tech companies.

What have you learned about the way an entrepreneur's brain works?
I'd always just gone and done something new and creative and innovate anytime it struck me. And building a brick-and-mortar business, suddenly I was dealing with stuff that wasn't innovative, and suddenly I was losing my physical activity level. I was fidgety. But I've never had this kind of success. Everything was perfect, I was living the ultimate dream doctor's job. And I knew inherently that if a giant boulder fell from the sky and destroyed my business and my entire life savings, I would be totally happy.

I was trying to figure out why this was. I had more and more tech people coming in, so I was dealing with more and more issues of hyper-creatives: Addiction, struggle, relationship problems, smoking, chronic fatigue, ADD. These are people who were burning themselves out. I had all these patients strating to come, people moving here from all over the world, diagnosed with ADD, trying to take Adderall. I don't understand this diagnosis. It makes no sense to me. The description is like written for a 12-year-old boy who can't get his homework done.

Wait, so everyone's on Adderall these days?
People are taking Adderall to write code all night. No one's following any instructions or using this stuff properly, everyone's borrowing stuff from other people in this entrepreneurial community. And it's really just a mess. I watched this PBS documentary on ADD and I was in shock. I realized "Oh my God, that's my brain, that's how my brain works." I don't meet any of the criteria for ADD, I don't have the dysfunction, I just related to that neurochemical pattern and what they were describing.

We asked: do you feel more comfortable sitting in traffic or sitting in a burning building? To which, 15 CEOs all around the table all said in unison, "in a burning building."

I was on a Summit Series cruise after that. I worked out a series of really obscure [potential symptoms] to question people about. I went on the boat with all these famous people and I was shocked to realize: It wasn't 20 percent of the people, it wasn't 50 percent of the people, it was like 85 percent of the people [who shared these characteristics]. It was like a parlor trick. I could totally freak people out and I could tell them about their struggle and I could say, "Well I bet you tried this." And they'd say, "How the hell do you know that? My wife doesn't even know that." We did an event in Seattle for CEOs a couple months ago. We asked: do you feel more comfortable sitting in traffic or sitting in a burning building? To which, 15 CEOs all around the table all said in unison, "in a burning building." When you have a rush of fight or flight, you get norepinephrine and dopamine in your brain, which actually calms you down.

This isn't just CEOs, though?
I realized I've created a clinic that attracts people like this. They are emergency room nurses, Navy SEALs, firefighters. All these subsets of people that fall under a specific neurochemical pattern. They'll actually be calmer than they are in their normal lives. A lot of the SEALs are very similar. They constantly need to be on mission doing something stimulating at all times. If they don't they feel discombobulated, constantly feel agitated, get in trouble, get in fights. They only feel serene when they're in the field under fire or under the danger of fire. I was like, "Wow, these are entrepreneurs." I'll go to Start-up Weekends and talk about this with a bunch of young hackers and stuff. Almost every time there will be some kid who will pull me aside out of the crowd and whip out his bars or something and say "I'm a year out of Afghanistan."

What can this teach us about treating entrepreneurs?
They're people that balance their neurochemistry by constantly doing something stimulating or innovative at all times. If you sat in a room with hyper-creatives and tech entrepreneurs, and asked, "How many of you can go to the beach and sit under and umbrella for more than 15 minutes?" probably 90 percent of them would say "no." And the 5 percent that said "yes" would not realize that they're not allowed to have three electronic devices working under that umbrella.

I have all these patients that have $15 million in the bank and are 27 years old, and they're running around in flip flops and T-shirts advising six companies, building a school in Ethiopia, running around the world. They can't stop. Boredom is like a torture for entrepreneurs. So they constantly crave stimulation.

I have all these patients that have $15 million in the bank and are 27 years old, and they're running around in flip flops and T-shirts advising six companies, building a school in Ethiopia, running around the world. They can't stop.

The most important thing for them: They're meant to be physically active. I encourage every one of my tech entrepreneurs to find intense activity that's both creative and social. Unfortunately some of them get off track and get into some of these triathlon things and ultra marathons. They lose some of the creative component and they run themselves into the ground. They're running three hours a day and working 12 hours, and they're just killing themselves. But if they're physically active in a creative social process they actually can achieve balance. This is the way their brains are designed, this is the way they're meant to be in the world.

How else can they achieve balance?
A lot of these people will do bike rides across states or go surfing in Nicaragua, all these crazy things, but if they're lost, everything is new. Everything is new process: Where's the bathroom? Where do I eat? It's incredibly stimulating for their brain. They can do relaxing things. They can sit and read a book. A lot of them really love to travel.

Hyper creatives, they leave work and they go home and think about work all night long. These people can't stop. None of these people can read instruction manuals. Their brain likes to anticipate and it makes them feel better to figure things out. So therefore I can't give tell them to do these 15 things and you'll feel fine, because they'll never follow instructions.



Corporate America Is Killing Your Dreams


Chained to your desk? I've been there. If you're still stuck working for a giant company, you need to know these two things right now.

I owe a lot to Corporate America. My mom single-handedly supported our family by working a corporate job for almost 30 years. It paid her a salary that afforded my upbringing and provided invaluable benefits that are sometimes taken for granted like health insurance, a 401K plan, and a pension. I have also worked in Corporate America. During my tenure, I acquired tangible skills that I leverage everyday as an entrepreneur. Yet when I think about the times I felt most stifled, complacent, or doubtful about my capabilities on the job, these emotions occurred most during my time on the corporate grind.

The dynamics of Corporate America can be a double-edged sword for someone with an entrepreneurial spirit. On one hand, it provides you with critical training and baseline skills that can serve you well as an entrepreneur. On the other hand, if you have any ambition to introduce a concept that changes lives or how business is done, or if you simply just want to run your own show, there are two simple reasons why the corporate environment can eventually kill your chances of turning these desires into action:

  • Corporate America Creates a False Sense of Security. With the surety of money and benefits, it's possible to become comfortable working in a role that may not use all of your talents. It's also viable that as you develop functional mastery, your impetus to excel in other areas wanes or you loose sight altogether of a scenario where your impact spans beyond the company environment. Coupled with ongoing tenure and the perks that come along with, the incentive to do anything but status quo quickly diminishes. God help any downturn or clash with a manager that, like at any corporate job, could cause the illusion to swiftly fade.
  • The corporate climb is slow and at each rung you're reminded that there is so much still to do before reaching the next level. At most established corporations, formal decisions require several layers of approval before anything gets done. As one waits in line to get their project's time to shine, corporate training can actually program the employee to believe they must still "check more boxes" to demonstrate they've got the skills to do what it takes or be promoted to the next level. In turn, the employee begins to believe that they’re not ready to rise to the next level, let alone forge into a new venture where the outcome is completely opaque.

The good news is there are plenty of people who despite the aforementioned obstacles, take the leap of faith and pursue ventures, even some while simultaneously working for Corporate America. Yet to do this effectively, it's important to remember:

  • Knowledge is power. The most important component is knowledge of "self." If you know there's more that drives you than taking a paycheck or living life comfortably, be honest with yourself and seek your passion, even if that means trying to figure things out after hours!
  • Mitigating risk is key. While you've got a guaranteed salary, stack your chips! The money will come in handy one day—trust me. Get all of the cross-functional training you can in preparation for the day when you may have to do it all, when starting a business.
  • You only live once. Our time on this earth is limited and way too short to doubt your ability to do great things, even if you don't know it all. There are several living entrepreneurs, from Andrew Mason to Mark Zuckerburg, that remind us what's possible, even with limited experience. So seize the moment and live each of your days to the fullest!

What wine inspires me to live my life to the fullest? The very same wine that Napoleon Bonaparte devotedly drank up until his final days, South Africa's Vin de Constance. Á votre santé!




Advertisement:
 
 
Print this pageAdd to Favorite

Charlotte QuickBooks Help

 
While many accounting firms focus on accounting and auditing for larger businesses, the accounting services provided at Serenity Finance and Investments, LLC include bookkeeping, payroll, and QuickBooks solutions to
improve the financial condition, profitability, and cash flow of start-up companies and small businesses.
 
Bookkeeping and Payroll Solutions
As a small business owner, you have more important things to do than keep your own books or perform payroll functions.  You need to generate sales, prospect for new business opportunities, improve products or services,
and service customers.  As your bookkeepers, we can setup and keep your books.
 
As payroll specialists, we can setup and process your payroll and payroll deposits and prepare your monthly, quarterly, and annual payroll tax forms.  Even though we are based in the Greater Charlotte, NC area, our payroll
service can be performed for companies anywhere in the United States.  Businesses outsource payroll when they
want their payroll to be correct while they spend time increasing profits.
 
We offer bookkeeping and payroll solutions that meet your business needs and enable you to spend more time
doing what you do best--managing your business.
 
We Help You Use QuickBooks More Effectively
We provide cost-effective solutions for users of QuickBooks financial software. As Certified QuickBooks
ProAdvisors, we can help you with any QuickBooks bookkeeping and payroll assistance you need.
 
We Help You Improve Your Financial Condition, Profitability and Cash Flow
We become your trusted business advisor and go "beyond accounting" to help you succeed in achieving your business objectives. This is important to you because when you engage our services, we not only help you
keep your books or process your payroll, but help you improve your financial condition, profitability, and cash
flow.  We have Certified QuickBooks ProAdvisors to help you with your business growth.
 

Advice to Entrepreneurs - Current and Future

 

Starting Your Own Business

QuickBooks for Your Business

 

 

(c) 2010, 2011 Serenity Finance and Investments, LLC.  All rights reserved.